Never Miss Another Call — Or Opportunity
Professional telephone answering and business support, so your business always sounds responsive, reliable, and in control.
✅ Trusted by businesses for over 20 years
⭐ GDPR Compliant & Secure | Flexible Plans, No Long Contracts | Serving Businesses Nationwide
THE PROBLEM
When you can't answer the phone… your customers don't wait
You're on another call
You're out on site
You're busy running your business
…and the phone keeps ringing
Most callers won't leave a message. They won't try again. They simply move on to the next company on the list.
Every missed call is a missed opportunity. That's where we come in.
THE SOLUTION
We answer your calls like we're part of your team
At That's My Call, we act as an extension of your business —answering calls in your company name and handling every caller with care and professionalism.
So whether you're busy, unavailable, or just need extra support…your business never misses a beat.
😊 We answer in your company name— Friendly, professional, every time
📲 Call comes in for your business — Diverted seamlessly to our team
⚡️ Message sent to you instantly — Via email or text, your choice
✅ You respond when it suits you — You're always in control
WHAT YOU GET
Simple, reliable support you can count on
📞 Calls answered in your company name - Always professional, always consistent.
📝 Clear accurate messages - No missing details every time.
⚡️ Instant message delivery - Straight to your phone or email.
😊 Friendly call handling - a Great experience for every caller.
🔁 Flexible support - scale up or down at any time.
More than just answering calls
We're not just here to pick up the phone — we're here to support your business behind the scenes.
Stay organised and on top of every enquiry
Respond quickly so you never lose a lead
Create a great first impression every time
Because often, it's the small things that make the biggest difference.
Did you know?
Most callers who can't reach you won't leave a voicemail. They move straight to a competitor — often within seconds of hanging up.
With That's My Call, that never happens. Your business is always open, always answering, always professional.
PERFECT FOR BUSINESSES WHO:
✅ Miss calls when they're busy or out on site
✅ Want to appear more professional to customers
✅ Need extra support during busy periods
✅ Don't want the cost and commitment of hiring staff
IT’S EASIER THAN YOU THINK
1
We set everything up
We learn exactly how you want your calls handled — your preferences, your tone, your business.
2
We answer your calls
In your company name, just like your own team would. Professional and consistent, every time.
3
You receive messages Instantly
Delivered straight to you so you can respond when it suits you. You stay in control.
☀️ Live Answering — Mon–Fri 8:30am–5:30pm · Sat 10am–3pm +
🤖 AI Emergency Callout— 24 hours · 7 days a week =
✅ Complete Cover Round the clock
NEW · 24/7 COVER
Never miss an urgent call — even after hours
Our live UK-based team handles your calls during office hours. But what happens when something urgent comes in at 9pm on a Friday?
That's why we introduced our 24/7 AI Emergency Callout — always-on, out-of-hours cover that routes urgent calls instantly and cost-effectively, so nothing slips through.
Use live answering, AI cover, or combine both for complete round-the-clock protection.
Live Call Answering
Professional UK-based receptionists answering in your business name during office hours. Messages delivered in minutes.
24/7 AI Emergency Callout —NEW
Always-on out-of-hours cover. Urgent calls identified and routed instantly — day, night, weekends, bank holidays.
Hybrid Package
Professional UK-based receptionists answering in your business name during office hours. Messages delivered in minutes.
TESTIMONIAL
⭐️⭐️⭐️⭐️⭐️
"We have been supported by That's My Call for over 10 years. They represent our business exactly how we would want them to." — Frutiger UK Ltd
WE MAKE IT EASY TO GET STARTED
We know trusting someone else with your calls is a big step — so we keep things simple and risk-free.
✓ No long-term contracts
✓ Flexible monthly plans
✓ Easy to scale up or down
✓ Friendly, reliable support from day one
Ready to try us out?
Start with us and see the difference it makes to your business. No risk, no fuss.
or book a quick call to chat it through first
Flexible Services to Fit Your Business
Professional Telephone Answering & Messaging Services Backed by 20+ Years of Experience
Choose live UK receptionists during office hours, AI emergency callouts 24/7, or combine both for complete coverage.
Live Call Answering (Office Hours)
Professional UK-based receptionists answering in your business name. Messages delivered in minutes.
24/7 AI Emergency Callout
Always-on out-of-hours cover. Urgent calls routed instantly and cost-effectively.
Hybrid Package
Combine Live and AI for seamless, round-the-clock answering.
How it works
Divert your number to us
We answer in your business name
you receive urgent calls or messages instantly
20+ years’ experience
Trusted by many UK businesses
GDPR compliant & secure
99.9% answer rate
Why Choose That’s My Call?
Simple, Transparent Pricing
Flexible packages for Live Answering, 24/7 AI, or both. Choose the plan that fits your business.
Enhancing Your Business with Our Professional Telephone Answering
We offer businesses a reliable solution to ensure that every call is answered promptly and professionally, no matter the time of day. With a team of experienced operators, we handle customer enquiries, taking messages and orders, and even manage appointment scheduling. Be assured that we will identify important calls and can transfer these directly to you. Allowing you to focus on growing your business while we take care of the communication. As a nationwide company, we are able to provide service wherever you are in the country.
Supporting Your Business Growth and Customer Satisfaction
We don’t just answer phones — we help elevate your customer experience. Our service is fully tailored to your business needs, providing a dependable support system that ensures no message or opportunity slips through the cracks.
Looking for deeper insights? We also conduct Customer Satisfaction calls on your behalf, giving you valuable feedback to strengthen your operations.
Flexible Cost-Effective Solutions
Outsourcing your call handling is not only efficient — it’s smart business. Our scalable service adapts as your business grows, the right level of support whether you're fielding a few calls or managing a high volume. That’s peace of mind, without the overhead.
Building Trust and Strengthening Customer Loyalty
Key Features
Nationwide Call Answering Service: No matter where your business is located, we can cover you!
Office Hours: 8:30am – 5:30pm Monday to Friday, and 10:00am – 3:00pm Saturday.
NEW 24/7 A.I Emergency Callout Service: Never miss an urgent call again.
Customisable Call Screening & Message Forwarding: Let us know which calls you want and which ones you don’t!
Overflow Service: To help you in your busy periods.
Temporary or Holiday cover: Short of staff? people off sick, holiday or maternity leave? We offer a temporary service to help you during these periods.
Virtual Receptionist & Appointment Scheduling: Let us handle all of your businesses calls, transferring calls to the relevant person where required or arranging appointments for you.
Professional, Friendly Team: Our team are all very well trained, we are all extremely professional and polite on the telephone.
Secure & Confidential Handling of Calls: We understand the importance of confidentiality, our team are regularly trained to ensure that we are all up to speed on customer confidentiality.
Customer Satisfaction Calls: These calls are completed on your behalf to provide you with feedback from customers on your services.
We charge by the message, not by the minute: Unlike most telephone answering services that charge by the minute, we charge per message. It’s a simpler, more cost-effective approach. (Transferred call time is charged per minute, visit our prices page for full details).
Trust is the cornerstone of customer loyalty. With every polite, professional interaction, our team helps build your reputation as a business that truly listens. Your customers get a great first impression — every time.