Pricing
Simple, Flexible Pricing - No Missed Calls, No Surprises
Choose the level of support your business needs. Scale up or down anytime. Only pay for what you use.
Every missed call could be a new customer
Our job is to make sure that never happens
LIVE ANSWERING
Professional Call Answering - During Your Working Day
Friendly… Professional… Reliable…
☀️ Monday – Friday: 8:00am – 6:00pm | Saturday: 10:00am – 3:00pm
TMC Premium Human Receptionists
⭐️ MOST POPULARTMC100
For growing businesses that want full peace of mind
• Up to 100 messages
• Calls answered in your company name
• Instant message delivery
£158/pm
Additional messages: £1.45 each
This is the best balance of coverage and cost for most businesses.
Other Plans
TMC25
For lighter usage or small businesses
Up to 25 messages
£45/pm
Extra Messages:
£1.66 each
TMC50
For steady call volumes
Up to 50 messages
£87/pm
Extra Messages:
£1.55 each
TMC200
For busier teams
Up to 200 messages
£293/pm
Extra Messages:
£1.35 each
TMC500
For high-volume businesses
Up to 500 messages
£698/pm
Extra Messages
£1.25 each
Onboarding fee: £50 (one-off) · If usage regularly exceeds your package allowance, we may recommend moving to a higher plan to ensure uninterrupted service.
FLEXIBLE PLANS
Call answering that grows with your business
Start with the level of support you need today
Simple, flexible plans with no long-term commitment
Choose human call answering, AI cover, or a combination of both - with flexible options designed around your business.
L I V E A N S W E R I N G
+ 2 4 / 7 A I C O V E R
TMC Premium Human Receptionists + AI
Human receptionists answer calls during the day, with AI handling calls outside office hours for full 24/7 coverage. Out-of-hours messages are delivered by email.
HYBRID25
Up to 25 messages
£75/pm
Extra Messages
£2.40 each
HYBRID50
Up to 50 messages
£105/pm
Extra Messages
£2.00 each
⭐️ MOST POPULAR
HYBRID100
Up to 100 messages
£180/pm
Extra Messages
£1.80 each
Onboarding fee: £150 (one-off)
2 4 / 7 A I A N S W E R I N G
TMC AI
AI receptionists answer calls during the day, with AI handling calls outside office hours for full 24/7 coverage. Out-of-hours messages are delivered by email.
TMCAI25
Up to 25 messages
£39/pm
Extra Messages
£1.20 each
⭐️ MOST POPULAR
TMCAI50
Up to 50 messages
£49/pm
Extra Messages
£1.00 each
Less than the cost of a takeaway per week
TMCAI100
Up to 100 messages
£69/pm
Extra Messages
£0.80 each
TMCAI200
Up to 200 messages
£119/pm
Extra Messages
£0.70 each
Additional Services:
SMS message delivery - £0.12 each
Transfer to landline - £0.30 per minute
Transfer to mobile - £0.45 per minute
Onboarding fee: £150 (one-off)
Short Term Cover Pricing
Need cover at short notice?
We understand that plans change and emergencies happen. We'll always do our best to arrange temporary telephone answering cover, even at short notice, subject to availability.
👉
Short Term Cover Price
(up to 30 calls/day)
£50/day
Busy Cover
(31–60 calls/day)
£100/day
Very High Volume
Bespoke
Number to divert your calls to
£10 per number
Business Support
Flexible support, tailored to your business.
Need more than telephone answering? We can provide practical day-to-day business support, working as an extension of your team.
Support can include appointment booking, diary management, order processing, customer enquiries, CRM updates, follow-up calls and other agreed administrative tasks.
Support package Price
Pay as you go
£25/per hour
10 hours per month
£225/per month
20 hours per month
£425/per month
Bespoke ongoing support
Contact us for a quote
All packages are tailored to the individual needs of your business.
A minimum booking period may apply to ad hoc work.
Monthly packages offer flexibility and better value for businesses that need regular support. Unused hours can be carried forward for up to 3 months, giving you the freedom to use your support time when you need it most.
All Business Support services are agreed in advance and tailored to the needs of your business.
Why businesses choose us
Because missing just one good call can cost more than an entire month of service.
One missed job
One lost client
One opportunity gone
“That's what this protects!”
Don’t just take our word for it - read what our clients say.
Customer Care Campaigns
Professional customer follow-up, managed for you.
Whether you want to check customer satisfaction, gather feedback, reconnect with previous customers or identify potential issues, we'll manage the calls and provide clear feedback from your customers.
up to 3 contact attempts per customer;
an agreed call script or questionnaire;
professional calls made in your company name;
detailed call notes and outcomes;
a campaign summary and feedback report.
Price
Up to 50 customer records
£375
Up to 100 customer records
£700
Larger campaigns
Bespoke quote
O U T B O U N D
C A L L I N G
Business Lead Generation
Professional outbound calling to generate opportunities for your business. We represent your company professionally, contact targeted prospects, and capture valuable information to help you win new business.
“We make every conversation count.”
We can assist with:
🎯 Lead generation
📆 Appointment setting
🔄 Customer follow-ups
📨 Event invitations
📊 Market research
🗄 Database cleansing and verification
All calls are handled by experienced UK-based staff representing your business professionally.
C A M P A I G N
S T R U C T U R E
Typical campaigns include up to 3 call attempts per contact, professional introduction of your services, capture of enquiry details and interest level, and feedback and reporting on campaign progress.
Standard Campaign Model
Client provides prospect list.
Example: 200 records supplied.
Campaign fee: £600 (£3 per record)
Payment terms: 50% on commencement, 50% on completion.
Includes:
Up to 3 call attempts per record
Campaign progress feedback
Lead notes and contact outcomes
Commission-Based Campaign
Client provides prospect list.
Example: 200 records supplied.
Campaign fee: £200
Includes:
Up to 3 call attempts per record
Campaign progress feedback
Lead notes and contact outcomes
Commission: Example: 10% on successful contracts generated. Commission structures are agreed on a case-by-case basis. This model aligns incentives and allows businesses to keep upfront costs lower.
T Y P I C A L
O U T C O M E S
Our telemarketing campaigns typically generate:
🎯
Qualified leads
💬
Follow-up conversations
🤝
Decision-maker introductions
🔮
Future opportunities
If you would like to discuss a campaign for your business, we would be happy to explore how we can help.
Results depend on factors such as the quality of the data provided and the target market.
Flexible call answering plans for every business
We’re happy to talk through your options and help you find the right fit for your business. Based in Wallasey on the Wirral, we support businesses across Liverpool, the North West, and throughout the UK.
📞 Call us: 0151 650 8777
📧 Email: contact@thatsmycall.co.uk
💬 Or use our contact form