We’re passionate about helping you grow and make an impact.
About Us
Professional Telephone Answering, Built on Experience and Personal Touch
Our team’s experience in telephone answering dates back to 2000, building strong relationships and a reputation for reliability. Many of our clients have been with us for many years - a reflection of our commitment to consistent, high-quality service.
In April 2024, sisters Becky and Cheryl took over the business following the retirement of Angela Arthur, our long-time director and a former BT professional. Angela’s expertise was instrumental in building the foundations of That’s My Call, and her guidance continues to influence our operations today.
With over two decades of industry experience, we remain dedicated to offering a service that is professional, confidential, and truly reliable. Your business calls are in capable hands with us.
Every call we answer represents your business, so we treat every conversation as if it were our own.
Today we're based at Centreline Business Hub in Wallasey, where we support businesses across Wirral, Liverpool, the North West and throughout the UK.
Meet Becky
Hi, I’m Becky - and I’ve been part of this company since 2001.
Working with Angela for over 20 years has been both a joy and a privilege. What I love most about this job is the variety: one moment I’m the voice of a solicitor’s office, the next I’m booking appointments for a local tradesperson. No two calls are ever the same!
I’m passionate about communication - I thrive on solving problems, speaking with people from all walks of life, and creating positive first impressions for our clients. When Angela asked me to take over the business, I was honoured. This isn’t just a job for me - it’s a passion.
Meet Cheryl
Hi, I’m Cheryl - and I joined That’s My Call in 2021.
Since day one, I’ve loved being part of this incredible team. Our client base is wonderfully diverse, and that means every call brings something new. Whether it’s answering questions, calming concerns, or simply offering a friendly voice at the other end of the line - I’m here to help.
Working with Becky to lead the company forward is exciting, and we’re proud to continue the legacy of care, quality, and connection that our clients have come to expect.
A local connection you might not know about
You may have seen the colourful mermaids around New Brighton as part of the town’s Mermaid Trail. They were created by local artist Barry Canning-Eaton, the husband of That’s My Call director Cheryl Canning-Eaton.
Barry used a mould of Cheryl’s face to create the mermaids’ features. This means that, as well as being a director of That’s My Call Ltd, Cheryl is also the face of New Brighton’s Mermaid Trail!
We have given her a little That’s My Call makeover for this page. It is a fun reminder of our close connection to New Brighton and the local community we are proud to support.
WHY CLIENTS STAY WITH US
Our values haven’t changed in 20 + years
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Personal
We treat every call like it matters, because it does.
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Confidential
Your clients’ information is always safe with us.
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Professional
Consistent, polished call handling every single time.
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Reliable
Trusted for over 20 years. That says everything.
Read how we’ve helped businesses just like yours
See what our clients have to say
Ready to experience the difference?
Whether you're missing calls every day or simply need extra support during busy periods, we'd love to show you how That's My Call can help.